Know Your Rights, Responsibilities, and Resources as a GOCC Student

Whether you’re just starting at Glen Oaks or preparing to graduate, understanding your rights and responsibilities is key to your success. This handbook brings together the academic policies, safety guidelines, support services, and tools you’ll use throughout your time here. From course registration to campus conduct, you’ll find the essential information you need—all in one place.


Academic Policies & Resources

Key Academic Information

Online Learning

Online Learning courses offer flexibility for busy students. Classes are delivered entirely online—accessible 24/7 with internet access.

Need Wi-Fi or computer access? Visit The Learning Commons on campus.

Contact the Online Learning Office: 269-294-4306 | Explore Online Learning

Need internet access? The Learning Commons have computer labs available for student use.

Transfer Credit & Agreements


Campus Safety & Title IX

Title IX & Student Protections

We are committed to a learning environment free of discrimination and harassment. Learn more about Title IX and your rights.

 


Student Accounts & Technology Access

  • myGOCC – Access grades, register for classes, manage billing
  • Canvas – Platform for online learning
  • Etrieve – Submit campus forms and documents
  • Viking Email – Communicate with faculty, staff, and classmates
  • Nelnet Payment Plan – Set up a tuition payment plan online

Student Rights & Responsibilities

Your rights as a student are protected by federal and state law. We also expect you to uphold campus values of integrity and respect.

Policies Include:

  • Smoke Free Campus- Neither smoking nor tobacco in any form is allowed on campus including corridors, entryways, offices, classrooms, or the concourse. No smoking is allowed in parking lots; however, persons may smoke inside their vehicles within the parking lot.
  • Parking - Students, staff, and visitors are all expected to park in the lot west of the building.

    Contact the Human Resources Coordinator for a handicapped permit. A doctor’s statement is required.

  • Student ID Card
    Student ID cards may be obtained in Student Services. The first card is free. Replacement cards are $5.00, payable to the College Cashier.
  • Student with Disabilities
    Glen Oaks Community College, in compliance with Section 504 of the 1973 Vocational Rehabilitation Act, the 1990 Americans with Disabilities Act and the 2009 Americans with Disabilities Act as Amended, is committed to making all of its programs and activities accessible to individuals with disabilities. Students with documented disabilities may receive advocacy services, coordination with other agencies, the use of auxiliary aids, and reasonable accommodations through the Support Services for Students with Disabilities (SSD) office in the Student Services Office at Glen Oaks.

    Contact Student Services if you have any questions or wish to discuss receiving services.


Nursing & Allied Health Policies

These additional policies apply to Nursing and Allied Health students:

Please refer to the Nursing & Allied Health Handbook for full details.


Support Services for Students

Available Resources:
  • Lost and Found – the Lost and Found is located in Student Services.

Need help navigating resources? Start at Student Services


Student Life

Campus Engagement Opportunities

FAQ: What Students Ask

Q: How do I request a transcript?
A: Visit the Transcript Request Page to order or send your records.

Q: How do I get help with Canvas or myGOCC?
A: Visit the Student Help Desk or call IT support at 269-294-4300.

Q: I have a disability. Where do I request accommodations?
A: Contact Disability Support Services through Student Services.

Q: How do I report a safety or conduct concern?
A: Use our Report a Concern form or contact Public Safety directly.

Q: Is Glen Oaks a smoke-free campus?
A: Yes. Smoking and tobacco use are not allowed on campus grounds, except inside personal vehicles.


Glen Oaks Community College Privacy Policy

Thank you for visiting the Glen Oaks Community College website. Your privacy is very important to us.

Personal Information

Unless you choose to share personal information when you visit our website, our policy is not to collect your personal information.

If you voluntarily choose to share information through your visit to the college’s website, email or web forms, the college will use that information to respond to your requests for products and services. Glen Oaks will not share the information that is collected on the site with third parties unless required or authorized to do so by state or federal law.

Non-Identifiable User Information

Glen Oaks collects non-identifiable user information. This is information that cannot be used to distinguish or trace an individual’s identity such as their name, social security number, date, and place of birth. This information includes Internet domain and IP address information as well as information about the type of devices and browsers used to access the site. The type of non-identifiable information collected includes age, gender, geographical location, and web pages visited. It does not include your personal email address or other personal information.

Collectively, non-identifiable user information is used to gather data about which website pages visitors access and the dates and times they are viewed. This data helps Glen Oaks better understand our audience for marketing purposes.

Use of Email Addresses

If you send an email to Glen Oaks during your visit to our website, your email address and message will be collected. Although email addresses are public records in the State of Michigan, Glen Oaks uses email addresses only for their intended purpose and does not provide them to third parties unless required by law.

Cookies

Cookies are small pieces of data stored on a user’s computer while browsing a website. Glen Oaks uses cookies to recognize you when visiting our pages. Cookies do not collect personally identifiable information. They are used to track usage information and visitor behavior and provide the college with data that helps improve content and navigation. Cookies also serve as a security tool by allowing web servers to recognize logged-in accounts and determine whether to send sensitive information.

Marketing

Glen Oaks utilizes a variety of social media platforms including Facebook, Twitter, Instagram, Google, and LinkedIn.

Glen Oaks works with marketing companies that assist with digital marketing services. One product used is a retargeting service that may display advertisements for Glen Oaks when you visit other websites within a marketing network or third-party networks. This is accomplished through advertising cookies provided by digital marketing firms and their partners. These cookies are used solely to display Glen Oaks advertisements and are not used to track you in any other way. Marketing firms do not link cookie data to any personal information you may have provided.

Opting Out

Most browsers notify you when you receive a cookie and allow you the option to block cookies by adjusting your browser settings.

Accessibility

Glen Oaks Community College makes every effort to ensure our website is accessible to everyone. In accordance with the Americans with Disabilities Act (ADA), Glen Oaks will make reasonable accommodations for students registered with Disability Support Services. See our complete Web Accessibility Policy .

Disclaimer

Glen Oaks provides website information as a public service and works to maintain a high level of content accuracy. Glen Oaks makes no claims, promises, or guarantees about the accuracy of content contained on this website or its hyperlinks to other Internet pages. Neither Glen Oaks nor its content authors shall be liable for damages of any kind. Please report errors or omissions to the web developer.

For questions or further information about our website and information that is collected, please contact:

The Office of Communications and Marketing
Glen Oaks Community College
62249 Shimmel Rd.
Centreville, MI 49032
269-294-4329
Denise DeVries